Privacy Policy

1. Introduction

DelegoAssist, a subsidiary of JJ Development Technologies ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (email, phone number)
• Company name and business information
• Communication preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser type
• Device information
• Usage data and analytics
• Cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our virtual assistant services
• Respond to your inquiries and requests
• Send you marketing communications (with your consent)
• Analyse website usage and optimise user experience
• Comply with legal obligations
• Prevent fraud and ensure security

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Professional advisors (lawyers, accountants)
• Law enforcement when required by law
• Business successors in case of merger or acquisition

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure hosting infrastructure

6. Cookies

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. We use:

• Essential cookies for website functionality
• Analytics cookies (Google Analytics) to understand usage
• Marketing cookies to show relevant advertisements

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

12. GDPR Compliance

For users in the European Union, we comply with GDPR requirements. Your data protection rights include the right to access, rectify, erase, restrict processing, data portability, and to object to processing.

13. POPIA Compliance (South Africa)

We comply with the Protection of Personal Information Act (POPIA) for our South African users and clients.